Can I get care over a screen?

Telehealth: a visit from different places

Telehealth means talking with a clinician from another place, often over a screen.

Arizona does not insist on an in-person visit ahead of each prescription issued through remote care. An examination is still needed, and the drug rules still apply.

That does not guarantee a remote prescription for any particular medicine.

Suitable: a decision about your care

Arizona law requires the clinician to decide whether remote care fits the patient’s needs. They must also consider how best to assess the patient.

Ask what can be assessed over the screen and what might need a visit in a room.

Consent: understand and agree

Arizona usually requires informed consent before telehealth: an explanation of the care that you agree to.

If you agree aloud, that agreement must be put in the care record. This means documenting your agreement, rather than requiring an audio recording. Your usual rights to keep health information private still apply.

Ask how records are shared and where you can read the consent information.

Registration: permission for remote care

Some clinicians in other states can register to provide remote care to a patient in Arizona. They must meet Arizona’s registration and practice rules.

This registration allows remote care for a patient in Arizona under those rules. It is not a full Arizona license for practice in the state.

Ask, “What permission lets you treat me while I am in Arizona, and which board can confirm it?” If the answer is not an Arizona license or telehealth registration, ask the person to name the rule they rely on. Ask that board to explain whether the permission covers your visit.